Littledata’s web app gives you simple and actionable insights into your website’s performance. Our app scours through hundreds of Google Analytics metrics and trends, in order to give you summarised reports, alerts on significant changes, custom reports and benchmarks against competitor sites.
This guide will give you the ins-and-outs of how we generate those important reports that help you make decisions in driving your business. Here’s a glimpse of what’s below:
- Free core reporting for unlimited users
- How to authorise access to your Google Analytics data
- Picking the right Google Analytics view for reporting
- Our range of reporting features, including custom reports and industry benchmarks
- How to check significant changes and page trends
- Long-term tracking and reporting
You’ve signed up – what are the benefits?
So you’ve now signed up and you’re ready to get started… but what are the benefits of signing up?
You’re getting automated reporting, meaning our web app looks through all of your Google Analytics reports to find significant changes. There are over 100 of them, so it will save you a lot of time not having to look through these manually. We split these findings across 5 different sections so you know quickly what you can find under each.
We help you keep your data clean by looking for spam referrals. This has been a common problem for a while and a fix can be complex to set up. So we’ve created a feature that does it automatically for you (or you just need to approve it when you see it). If you get new spam referrals, we’ll spot these and let you know again.
We’re also benchmarking your site against other websites, so you know where you have a competitive advantage and where you don’t. On top of all these goodies, there’s no installation needed so you get access to our web app right away!
We recently updated a few important aspects of our app and you can read all about them in our blog post: New in Littledata: an improved navigation, trend detection algorithm, and more.
Accessing your Google Analytics data
As a Google Analytics user, you will already be sending data to Google every time someone interacts with your website or app. Google Analytics provides an API, where our app can query this underlying data and provide you with summary reports.
During the signup, you would have seen an authorisation window, asking for permission to view your Google Analytics data.
This means you granted us READ access. Be assured, that we will not be able to change any data or settings in your Google Analytics. Your data is viewed only by the algorithms in the web app.
You pick which Google Analytics view to report on
Once you’ve authorised the access, you will select the Google Analytics view that you want to set up reporting for.
Some companies will have multiple views set up for a particular website. They might have subtly different data – for example, one excludes traffic from company offices or focuses on the blog traffic only – so pick the most appropriate one.
If you’ve made a mistake in choosing your view or want to set up another one, don’t worry, you can always do it by clicking on the existing view in the top-right corner and selecting the option ‘set up another site’ from the drop-down menu!
During the initial signup, we ask for an email where you want to get your alerts. This is because a lot of people don’t necessarily use the same email address to access Google Analytics and check their emails.
Don’t worry… we’re not going to spam you, we just want to make sure you don’t miss any of your reports!
When you get to the reports list, you might see something like this:
Now, don’t be sad if you’re not seeing anything quite yet – we’re still checking and will only let you know when there’s something interesting to check. Just be sure to check back or wait for an email alert from your talented expert!
Google Analytics Audit
The first thing that we are going to analyse is your setup, in order to see what is working on your website and what is not working properly. There are more than 10 Google Analytics checks that we are verifying. The audit is almost instant and it will give you an idea about what is happening throughout your website.
For each correct check, there will be provided a brief description and the dates when it was verified, whereas for the wrong checks there will be a guide on how to fix that issue and also the dates when it was found as faulty setup. Some of the checks include aspects about demographics tracking, excluding spammers, checkout steps, visitors’ anonymity, campaign tagging on social and email, exclusion of company traffic, if conversion goals are set up and many other.
If you ever have doubts regarding what to do or where to check, you can book a free 30 minutes consultation with our experts. They will offer guidance to set up your account in order to have accurate reporting.
If you are tired of getting complicated graphs and endless tables, our dashboard will be exactly what you need. This feature will present a clear picture of your online business performance through graphs and stats reporting the most important metrics for your website. Don’t forget to set the metrics that best apply to your business from the settings page (see below more details).
One of the advantages of the smart dashboard is the ability to compare the current day/week/month with a previous date range. This feature will allow you to contrast the metrics that matter to you in order to target adds or marketing campaigns in periods that generate profit for you.
Our consultants can create for you easy-to-understand custom reports that reflect the traffic or transactions from your website. The numbers are transformed into tables, pie-charts and graphs that can be interpreted by anyone in your team.
We created some general custom reports – conversion rate by channel or by device, changes in landing page value, product category revenue and purchases by blog post. You can choose one of those custom reports or have us create something entirely new for you. Either way, we review every new custom report by hand to ensure proper setup and accurate data.
Free users get one basic custom report with setup by our team of experts. Pro users can take advantage of all custom report templates and even work with our consultants to create something new. Accuracy guaranteed – link to prices.
Here, you’ll find the performance of your web analytics compared with aggregated data from other companies. You will be able to compare your web performance, conversion rate, bounce rates and more to a benchmark, which is created by analysing more than 3000 other websites.
The data is gathered anonymously from Google Analytics to give you insight into how your digital product or online marketing is performing. For example, you can find out how you compare (whether above or below median) to other websites and adjust your campaigns in order to generate growth.
This report shows you trends in your data and includes in-app alerts. It will highlight significant changes, giving you details into what they mean and what to investigate. You can always customise the notifications that we will send via email from the settings section.
Get the most out of your reporting – adjust your settings
We’ve got a few important sections in your settings that we’d like to highlight, to make sure your reporting runs smoothly!
First, adjust your revenue settings based on your website’s income generation. This will allow you to receive accurate alerts about how changes in your traffic affected your income. This will be done automatically if you have an enhanced ecommerce setup in your Google Analytics account.
Second, you have your metrics and your segments, where you can select which reports you want to see based on the standard, predefined metrics or segments in Google Analytics. This will help you define your goals and see the relevant reports necessary to increase performance.
Lastly, you notifications settings, where you can set up email alert frequency or recipients. In this way to can always be informed and also be able to share with your team the important alerts regarding changes in your website.
You always have the option of adjusting this at any time. But, we recommend you get this setup, as this will allow you to get the most relevant reports for your company. You can find this section by pressing the settings icon in the top-right corner of your screen, and then clicking report preferences.
Every day we look for significant changes and trending pages
There are over 100 Google Analytics reports and our clever algorithm scans through all of them, finding the most interesting changes to highlight.
We recently improved that algorithm, and luckily for you, you can read all about how we made the detection of significant trends in your traffic easier to see. It’s been live since August, giving you fewer distractions and more significant alerts tailored to your company’s goals.
Every morning (around 4am local time) our app fetches your traffic data from the previous period – broken down into relevant segments, like mobile traffic from organic search – and compares it against a pattern from the previous day, week, or month depending on the type of report.
This isn’t just signalling whether a metric has changed – web traffic is unpredictable and changes every day (scientists call this ‘noise’). We are looking for how likely a specific value was out of line with the recent pattern.
We are selective about the reports you see in the interface so we’ve set up the algorithm to find changes in trends in which we are 95% sure of the importance of the change. But to adjust which changes you actually get alerted to, you can change the significance to be much more limiting, like 98% or 99%, so that you get email alerts only in those cases
We also use smiley faces to help you see quickly which changes are good or bad. If you’re particularly interested in “bad” things happening in your traffic to address potential issues, then you should look out for red sad faces to help you pinpoint these reports on the list.
We email the most significant changes to you
Every day – but only if you have significant changes – we generate a summary email, with the highest priority reports you should look at.
An example change might be that ‘the bounce rate from natural search traffic is down by 8% yesterday’ or ‘the worst performing mobile device resulted in 59 fewer engaged visits’. If you usually get a consistent bounce rate for natural / organic search traffic, and one day that changes, then you should investigate why.
Need to change your email settings? You can always adjust the frequency or add more colleagues so they can stay on top of the changes. If the reports you get are not the ones you need, based on your goals, remember you can always adjust your settings!
Every Sunday or first of the month, we look for changes
Every week (Sunday) or month (first of the month) we look for long-term trends – which are only visible when comparing the last week with the previous week. You should get more alerts on a Sunday. If you have a site with under 10,000 visits a month, you are likely to see more changes week-by-week then day-by-day.
Already signed up? Login and check the setup of your reports.
Need help with the process or have any questions? We’re always available to help, whether you need help with existing reports, need help finding the best reports for your company, are interested in the reports we’re currently working on and/or want us to provide feedback. Feel free to contact one of our experts or ask them in the web app.
We hope you enjoy the web app and all of the wonderful reports and insights included! Happy analysing!
This blog post was last updated in June 2017.