Technical Account Manager

Location: London, UK or Cluj-Napoca, Romania

Experienced, inquisitive and organised web analytics expert sought to manage professional services for our clients.

Littledata’s app provides automated insights for ecommerce – translating web analytics into actionable insights for growing companies. You would provide the human advice: translating the clients’ priorities into tagging plans, implementation projects and reporting solutions.

Key responsibilities
  • Meeting prospective clients (online and in person) to discuss their reporting and analytics needs
  • Explaining how Littledata and Google Analytics together can serve clients’ needsInvestigating issues with website or analytics setup and providing a clear response by phone and email
  • Developing enterprise accounts, and increasing usage of our services
  • Writing about reporting and website analysis to educate our customers
Requirements
  • Strong verbal and written communication, about both commercial and technical topics
  • Project management experience in a fast paced environmentHighly numerate and with a strong attention to detail
  • Experience in setting up Google Analytics or other reporting tools for ecommerce sites
  • Degree level education
Benefits
  • Fun culture in a small, global team
  • Flexible – remote work with weekly travel to London possible
  • Be seen as an analytics expert by the best brands

To apply, please email us at jobs@littledata.io with a link to a website setup you are most proud of and how you did it, and attach your CV.