Category : Google Analytics 4
How to adapt to a world without third-party cookies
The ecommerce data industry is going through unprecedented change. It seems every marketer, data scientist, and store owner has at least heard that privacy regulations like GDPR and major tracking prevention updates like iOS14 have broken the old system of collecting data about customers. But the most important question is how should you respond to these changes? The good news is there are still methods to collect critical information about your buyers and use it to target your niche and drive revenue. The main solution in a world without third party cookies—first-party data. Of course it's not enough to just be aware of first-party data. You need to know how to collect it, what insights you can glean from it, and the best methods to set up a first-party data strategy for your store. To help you with all of that and more, we have the only white paper you need on how to replace third-party cookies in your marketing. It's packed with everything you need to know about first-party data: what it is (and what it isn’t), how to collect it, and how to use it to optimize your marketing and make smarter decisions. We’ll also give you some helpful resources to set you on the path to success. How to replace third-party cookies with first-party data When it comes down to it, the biggest problem brands need to solve when replacing third-party cookies is preserving the insights they give into customer behavior. Fortunately there are a handful of ways that can be done with first-party data. In the white paper, we dive into each one, including how to set them up on your store, what insights they provide, and what overall benefits they have over third-party data. The customer insights you can gather from the methods we discuss in the white paper will make a significant difference when it comes to revenue and decision-making. You'll learn strategies to gather some of the biggest ticket metrics, like: Return on ad spendCustomer lifetime valueProduct engagementAdds to cartHighest value customers by demographicMarketing attributionAccurate sales data We also dive into the importance of using the right reporting tools, complete with a section on the newest version of Google Analytics—GA4—and why it matters to start tracking metrics there ASAP. Get ahead of your competitors by making the switch to first-party data with the insights in our white paper and you'll have the tools you need to drive revenue and secure steady growth. Dowload your copy>>> [subscribe]
GA4 Glossary of Terms: What you need to know to get started
Google Analytics 4 can be a little overwhelming for first-time users. The wealth of data and insights it provides can feel second to the wealth of new terms and acronyms you'll encounter when using it. We understand GA4 can seem confusing and difficult to navigate at first. That's why this post will offer you a glossary of some of the most common terms and acronyms used in GA4, to help you make sense of it all. With a little knowledge under your belt, you'll be able to start using this powerful tool like a pro! [note]You need to set up GA4 before July 1, 2023. Make the switch to GA4 today by following our migration checklist.[/note] Terms in Google Analytics 4 Bounce rate Bounce Rate is the percentage of visitors who leave your site without taking action, like clicking a link or making a purchase. Users who bounce from your site only view a single page and do not convert. In GA4, bounce rate has been replaced by engagement metrics known as "Engaged Sessions." https://youtu.be/XFrDq6VSU5M Engaged Sessions Engaged Sessions describe the percentage of sessions where users are actively engaged with your website. A session is considered "engaged" if users meet any of the following criteria: On a page for at least 10 secondsHad one or more conversion eventsViewed two or more pages Engagement Rate Engagement Rate is the percentage of sessions that were engaged sessions. In a way, engagement rate is the exact opposite of bounce rate. Custom Audiences Custom Audiences in GA4 come equipped with two audience types out-of-the-box — All Users and Purchasers. Building custom audiences allows you to group users based on similar actions or dimensions. Custom audiences can be used for retargeting campaigns and comparisons in GA4 reports. In addition to building custom audiences of your own, GA4 offers a range of suggested audiences, including templates and predictive capabilities. https://youtu.be/6OKztfGhmX8 Events Events describe any interaction on your website or app. Unlike Universal Analytics, which tracked users by sessions, Google Analytics 4 tracks users by events, connecting the user journey across multiple sessions. Types of events include: Automatically collected events, or any basic interaction with your website.Enhanced measurement events, or interactions with content on your website.Recommended events, or events that you implement. Custom events, or self-defined events. Custom events don’t show up in most built-in reports and instead require custom-built reports. GA4 Acquisition Reports Monetization Reports Monetization Reports are similar to Ecommerce Reports in Universal Analytics in that they provide deeper insights into your store’s revenue, including revenue generated from items, ads, and subscriptions. You can use these reports to understand which products are your top performers and compare revenue with different dimensions (i.e. city, age, gender, etc.) Ecommerce Purchase Report GA4’s Ecommerce Purchase Report is equivalent to Universal Analytics’ Product Performance Report, allowing you to see the product name, item views, and purchases by item name.The Retention Report reveals how long users engage with your website. https://youtu.be/gesg5JJ2Udk Source/Medium Reports Source/Medium Report are based on the Traffic Acquisition Report, which comes built into Google Analytics 4. The Source/Medium Report identifies the origin of your traffic and the general category of that source. https://youtu.be/IsCYCHl7w8c GA4 Exploration Reports Exploration reports custom-built reports and funnels in your GA4 property, found within the ‘Explore’ section. Checkout Behavior Report Checkout Behavior Reports are funnel reports that demonstrate how users move from one step of your checkout to the next, and at what points users are dropping off during the checkout process. https://youtu.be/8rY5bq8jxR4 Google Ads Report Google Ads Reports are customizable reports that allow you to take a deeper look at your Google Ad performance, revealing the post-click performance metrics for users who clicked on your Google Ads campaigns. [tip]Google Ads traffic can also be viewed by going to Reports > Acquisition > Overview > Sessions by session campaign.[/tip] Google Ads Keywords and Queries Report The Google Ads Keywords and Queries Report shows the search terms that led to a display of your Google Ads. https://youtu.be/kfMO9D1gXTI Please note that both Google Ads Report and Keywords and Queries Report will only populate with data once you’ve linked your Google Ads account. Landing Pages Report The Landing Pages Report Identifies which pages on your site are the highest trafficked and top-performing. Like all explorations in GA4, the Landing Page Report is easily customizable. Adjust the metrics in this report based on what’s important to your business—engagement rate, total revenue, conversions, and more. https://youtu.be/9PQbcbKCIOk Sales Performance Report The Sales Performance Report evaluates revenue and sales within a defined period of time at a glance. https://youtu.be/nLaCNDgfnG0 Shopping Behavior Report The Shopping Behavior Report is a funnel report that shows users’ flow through different steps of your site’s shopping experience. Use this report to understand where customers are dropping off during the purchase funnel. https://youtu.be/1ETqZYJlMhw Social Media Traffic Report The Social Media Traffic Report provides insights into traffic generated by social media. This information helps to understand which platforms bring the most traffic to your site, what types of content perform the best, and add clarity to the ROI of social media campaigns. https://youtu.be/ffDOLFvkeAE Want more GA4? We've got you covered with our resources below: Why Google Analytics 4 is so important to your ecommerce storeLunch with Littledata: Jumping into GA4 with Google Analytics Expert Krista Seiden10 reasons to move to GA4 for ecommerce analytics [subscribe]
How to create monetization reports in Google Analytics 4
Monetization—at the end of the day, this is what it's really all about for ecommerce brands. You need to know what's making you money and what isn't so you can continue to make improvements and grow. For many of us, when we think of analytics for our brand, monetization reports come to mind first. In Google Analytics 4, you can use these reports to see overall revenue from items, ads, and subscriptions, as well as what things specifically are generating revenue for you. While some of these reports are similar to the ecommerce reports in the old Universal Analytics, many are brand new in GA4. They're also not difficult to build and start using, so let's jump in and show you how to set them up for your store. [tip]Hear former Google's former Evangelist for Google Analytics Krista Seiden talk through everything you want to know about moving to GA4.[/tip] How to create monetization reports in GA4 When we talk about monetization reports, specifically this includes Overview reports, E-commerce Purchase reports, and Retention reports. GA4's new interface has a whole dropdown section dedicated to monetization reporting in the reports view, and this is where we'll start when building the report. After you navigate to this dropdown menu, selecting Overview will show you total revenue, total ad revenue, and ecommerce revenue. This report also shows your total number of purchasers (and first-time purchasers) along with the average purchase revenue per user. Comparing monetization for users based on demographics GA4 also allows you to use custom identifiers to create comparisons of different buyers so you can see revenue based on unique shoppers. To do this, click the 'Add comparison' icon in the top right of the report screen, then choose the specific identifiers you want to compare by. Watch the full walkthrough video below to see how to build ecommerce purchases and retention reports. How to use monetization reports Aside from the obvious usefulness as an insight into which of your products sell the most, monetization reports help you dig deeper into the nuances of where your revenue is coming from and what's really driving it. These reports will help you judge ad campaigns by attributing revenue, and help you zero in on your best buyers using custom identifiers to compare purchases made by different customers. The ecommerce report shows things like item views, purchases, purchase-to-view rate, and item purchase quantity—all of which will help you judge your product offerings and make changes if necessary. The retention report shows returning users compared with new users on your site, and even shows them by cohort, so you can determine how well you're doing at attracting repeat buyers—and what profile those buyers fit. Get more GA4 Making the move to GA4 is a process, but we've got you covered every step of the way. Use our resources below to make the switch painless. How to start off on the right foot with GA4 [Podcast] How to create source/medium reports in Google Analytics 4 How to create sales performance reports in Google Analytics 4 How to build customer behavior reports in Google Analytics 4 [tip]Want an expert's help setting up GA4 for your store? Book a call and talk to our team about how you can make the leap with just a few clicks.[/tip]
Why Google Analytics 4 is so important to your ecommerce store [Podcast]
Good decisions start with good data. That's not just a phrase we like to toss around here at Littledata—it's a mantra we live by because we've seen it ring true across the ecommerce landscape. But as the analytics world is rapidly changing amid wider privacy regulation, increased tracking prevention, and third-party cookies going away, getting that good, accurate data is more of a challenge. That's why it's not enough to simply add the right apps to your tech stack to collect accurate data. You need to choose a smart place to see that data and act on it as well. For us—and tens of millions around the world—Google Analytics is the simplest and most powerful way to report your store data. Of course, as you may have heard, Google Analytics is getting an overhaul. Google Analytics 4 is on the way and will replace the old version of GA officially on July 1, 2023. While many have already jumped in to see the new look and features, reactions have been mixed. Our Head of Customer Success Bianca Dihoiu joined the Milkbottle Labs podcast to explain just what's so great about GA4 and why it's so important for your ecommerce store. Why GA4 is so important for your ecommerce store Speaking with host Keith Matthews, Bianca explains that getting your data flowing to Google Analytics—especially when using a data platform like Littledata—gives you a single source of truth for all metrics on your store. Customer Lifetime Value, marketing attribution, return on ad spend, conversion rate for specific products: these are just the high-level metrics you can see in GA. During their discussion they jump right in on GA4, covering: What GA4 is and how it's different from the old GA The best new features in GA4 How to build reports and use the new dashboard Why GA4 is a strong solution now and in the future Check out the full episode below. Get more GA4 Need more resources to get ready to make the switch? We've got you covered. Google Analytics 4: Ready to make the switch? How to build customer behavior reports in Google Analytics 4 How to create sales performance reports in Google Analytics 4 How to create source/medium reports in Google Analytics 4 [subscribe]
3 ways to start using first-party data for ecommerce
First-party data is the buzzword floating all about the ecommerce world—and for good reason. As you probably know already, third-party cookies are soon to be no more. Add in the overhaul that iOS 14's tracking opt-out and other intelligent tracking prevention brought about, and getting accurate metrics on attribution and customer behavior looks a whole lot different to marketers than ever before. That's where first-party data collection comes to the rescue to save your campaign reporting. First-party data is data you collect directly from a user, and it's about to become the standard for data collection across the ecommerce landscape. To help you learn more about first-party data—and start using it yourself—we have three helpful posts covering different first-party data solutions and how they fit into your marketing strategy. 10 reasons to switch to server-side tracking for ecommerce analytics Server-side tracking is a method of collecting first-party data via a cloud-based server rather than by taking data directly from a website visitor's browser (known as client-side tracking). In addition to being a more secure way to process data, server-side tracking complies with new privacy regulations and is not disrupted by ad blockers. There are numerous benefits server-side provides, and we've got 10 of them for you to check out in this blog post. https://blog.littledata.io/2022/07/23/10-reasons-to-switch-to-server-side-tracking-for-ecommerce-analytics/ How to run dynamic Facebook ads with Facebook Conversions API While there are plenty of promotion methods available to ecommerce store owners today, PPC and social ads still reign supreme as the top option. From top DTC brands to small startup stores, ads are a great way to get your product in front of ideal buyers using personalized ads to convert leads into sales. Of course, ad blockers and tracking prevention has changed the way brands can leverage this tool. To help you learn how to keep personalized ads that return on spend, we have a guide on how to create dynamic Facebook ads using Facebook's Conversions API (CAPI). https://blog.littledata.io/2022/03/09/how-to-run-dynamic-facebook-ads-with-facebook-conversions-api/ How to build customer behavior reports in Google Analytics 4 Marketing methods aren't the only things that need changing in our new first-party data world. Reporting on your marketing efforts requires the same overhaul—and we can show you how to do it with the newest version of Google Analytics (GA). GA4 comes with tons of new custom reporting features and advanced capabilities previously only available to paid users. That includes the ability to use more custom dimensions to build detailed reports on customer behavior. One of the more helpful reports we recommend using is behavior reports. They allow you to see what customers are doing once they make it to your store, and what they do when they're at the checkout. Plus, setting these reports up in GA4 only takes a few minutes, as you'll see in our how-to video on creating shopping and checkout behavior reports. https://blog.littledata.io/2022/07/01/how-to-build-customer-behavior-reports-in-google-analytics-4/ [subscribe]
How to create source/medium reports in Google Analytics 4
When you're looking for ways to measure the effectiveness of your marketing campaigns, you need to be tracking your website's source/medium data. This stat is essential for getting an accurate measurement of marketing attribution—but with the changes to Google Analytics 4, it can be a tricky one to nail down reporting for. But don't worry—we've got you covered with a video walkthrough on exactly how to build this report as part of our GA4 courses series. We'll show you how to create source/medium reports in Google Analytics and provide some tips on how to use this data to improve your marketing efforts. How to build source/medium reports in GA4 As we've mentioned in past editions of our GA4 courses series—and you've no doubt seen if you have a GA4 property already set up—Google Analytics 4 takes a totally different approach to display your store's metrics than the old Universal Analytics. While things like customer behavior reports and sales performance reports rely on the new explorations feature to let users build custom reports, source medium reports don't need as much work. The out-of-the-box traffic acquisition report works as your base, and from there you'll add "source / medium" as a custom dimension to the report and remove the default dimensions. After that, all you need to do is save the report and you can view it in your GA4 library of reports. Check out the full video below to see step-by-step how to build the source/medium report yourself: [tip]Prefer to have an expert set your store up on GA4? Book a demo with one of our team members and they'll show you how to get GA4 reports up and running for your store in minutes.[/tip] How to use "source/medium" reports in GA4 When you're determining marketing attribution and calculating your ROI on marketing campaigns, the source/medium report comes in handy as a guide to your most effective traffic sources. Being able to pinpoint which sources send the most visits to your store allows you to focus more narrowly on winning campaigns, and by using UTM parameters in your marketing efforts you can determine the mediums that drive the highest traffic as well. Put it all together and you have a nice picture of which channels to focus on, which strategies in your promotion mix work best, and where you can cut costs and maximize ROI and return on ad spend. Dive deeper into GA4 Getting old Google Analytics reports to work in GA4 is one key piece of making the move to the new Analytics, but it's not the only thing you need to check off your list. We have plenty of resources to help you make sure you've covered everything you need to not only start using GA4, but make sure you keep historical data for your store and get the same reports you've always relied on. Jump into GA4 with Google Analytics Expert Krista Seiden How to start on the right foot with GA4 [Podcast] How to tell if you're ready to make the switch to GA4 Why you should switch to server-side tracking for ecommerce analytics How to build customer behavior reports in Google Analytics 4 How to create sales performance reports in Google Analytics 4
How to create sales performance reports in Google Analytics 4
Knowing your sales performance is a key piece of information when making decisions about many aspects of your ecommerce store. It's the best way to see everything from key high-level metrics like conversion rate, average order value, and total revenue to more detailed sales reports for different items and sales over a period of time. As you might already know, Google Analytics 4 comes equipped with a whole different layout than what we've gotten used to in Universal Analytics. But that doesn't mean you can't build the same sales reports you need to get vital revenue stats about your business. In this edition of our Google Analytics 4 courses series, we'll show you step-by-step how to build sales performance reports in GA4. [note]This is the latest in a series of how-to videos we've shared on creating reports in Google analytics 4. You can view the whole playlist on our YouTube channel.[/note] How to build the sales performance report in GA4 As we mentioned in our GA4 how to course on building customer behavior reports in GA4, the new version of GA relies on a feature called "explorations." This is going to be your hub for many reports in GA4, as the tool has shifted from pre-built reports to allowing users to customize what they're looking for and build reports from the ground up. When it comes to sales performance reports, you'll be adding actions that customers have taken specifically to craft the full report. The video below provides a quick walkthrough on each step you need to follow to add every parameter and event into your sales performance report. [tip]Want help from an expert as you get used to the new GA? Book a demo with one of our team members and they'll show you how to get GA4 reports up and running for your store in minutes.[/tip] Learn more about GA4 The sales performance report is just one of the many helpful reports you can build in GA4. check out our full GA4 courses series on YouTube to see the others, or follow the helpful links below to prep for GA4 and make sure you're ready for the new era of Google Analytics. How to build customer behavior reports in Google Analytics 4 Lunch with Littledata: Jumping into GA4 with Google Analytics Expert Krista Seiden The rise of Google Analytics 4 and sunsetting of Universal Analytics How to start off on the right foot with GA4 [Podcast] 10 reasons to move to GA4 for ecommerce analytics Google Analytics 4: Ready to make the switch?
How to build customer behavior reports in Google Analytics 4
Of all the changes Google is rolling out in Google Analytics 4, one that's getting extra attention is the change to behavior reports. Those used to the old Universal Analytics dashboard might be a bit lost at first looking at the new "explorations-driven" setup in GA4 and panic. Can you still get the same behavior reports in GA4 that you came to know and love in Universal Aanalytics? Yes, you can! You'll have to do a little manual report building first to see it though. To help you hit each step in the report-building process and get those vital customer shopping and checkout behavior reports up and running in GA4, we put together two detailed how-to videos that will walk you through the process step by step. [tip]Need help making the switch to GA4? Hear an expert's take on how to make the switch.[/tip] How to see customer shopping behavior reports in GA4 The shopping behavior report is the snapshot of your customers' activity as they browse your store. It's a crucial report not only for seeing where customers drop off and what product pages perform best but also for answering detailed questions about customer behavior from different referral channels. In the past, this report required the implementation of Google's Enhanced Ecommerce reporting, which adds features on top of standard ecommerce reporting like adds to cart, checkout initiation, and purchase completion. In GA4, everything you need to build the report comes automatically included out of the box. Building the shopping behavior report in GA4 leverages the new events feature, so once you've manually added the right parameters your report will be up and running! Follow the video below for a step-by-step walkthrough of the report building process: How to see customer checkout behavior reports in GA4 The checkout behavior report in GA4, like the shopping behavior report, requires building through a series of events added into an exploration report. You'll set up this report as a funnel, which will allow you to see each step where a customer might drop off before purchase. The checkout behavior report is perhaps the strongest tool you have in identifying cart abandonment and making the right decisions to minimize drop offs before purchase completion. Follow the video below to create the report in minutes for GA4: Get more on GA4 Building customer behavior reports is a key piece in your overall strategy for moving to GA4, but it's only part of the puzzle. We've got everything you need to demystify this new analytics platform, ensure you're prepared to make the move, and get the most out of GA4 from day one. Check out these helpful resources for more of everything you need to know about GA4: Lunch with Littledata: Jumping into GA4 with Google Analytics Expert Krista Seiden The rise of Google Analytics 4 and sunsetting of Universal Analytics How to start off on the right foot with GA4 [Podcast] 10 reasons to move to GA4 for ecommerce analytics Google Analytics 4: Ready to make the switch? [subscribe]
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