GA4: What Shopify stores should do TODAY to keep up with the new version of Google Analytics

Setting up Google Analytics 4 (GA4) on Shopify is easy with the right tools, but there is a lot of confusion in the marketplace right now. There are apps offering "GA4 setup" that can't actually help you with tracking (getting accurate data into Analytics), and there are agencies offering detailed GTM tag setup guides for GA4 without mentioning that there are automated solutions for GA4 conversion tracking. This is all very exciting...but also not necessary. The truth is that you don't need custom tagging or reporting, just the right Shopify tracking app for GA4.  What is GA4? It's Google's answer to the modern data stack, in some ways a complement to it (eg. GA4's BigQuery connection, which used to be reserved for GA 360), and in others a replacement for multiple expensive tools that haven't always worked well together. The move toward GA4 started with Google's interest in offering better cross-device and cross-channel tracking, and has been refined with a focus on user privacy -- in other words a world without third-party cookies. As a result, using the right Shopify and GA4 connection now lets you start capturing data about your Shopify store performance that is by default more complex and dynamic than what you might be currently tracking in Universal Analytics (UA, the current version of GA).  GA4 can save you time and money versus a  complex analytics setup, while offering visibility into the entire customer lifecycle, from organic and paid channels through complex browsing behavior and -- essentially -- customer lifetime value (LTV) and purchase count. But at the very least you need to start capturing that data. [note]This doesn't only apply to Shopify stores! If you're on BigCommerce you can use our server-side BigCommerce to GA4 integration[/note] Google has also built in data-driven models for both comparative attribution reporting and predictive analytics, such as in-app purchase probability and overall purchase probability. But let's not get ahead of ourselves. First you need to capture the data. We expect some brands to just ignore GA4 until the last minute (I'm expecting some not-so-fun Memorial Day Weekend parties next year in NYC...), but we've also noticed that the top ecommerce managers and data scientists are all doing the same thing: tracking in parallel today, so they will have at least six months of data before making the full switch to GA4. Here's a quick guide to help you make the right moves too. 1. Stop procrastinating Is Google really getting rid of the old version of Google Analytics? The answer is a definitive yes. They are sunsetting the old version of Google Analytics in 2023. You need to be ready, but what does that mean exactly? Is there anything you can do today? Track in parallel today so you will have at least six months of data before making the full switch to GA4 Google formally announced the shift to a new version of Google Analytics back in November 2020, but many DTC brands are still putting off the shift to GA4. While moving to a different version of a tool most online marketers use weekly (if not daily) might sound a bit intimidating, there are two points to remember: Google is one of the most user-friendly companies on the planet and they have already added a bunch of functionality and default reporting templates in GA4 You need to capture data before you can analyze it! As our agency partner CXL writes in their ultimate guide to GA4: "Unlike previous upgrade iterations, GA4 is a brand-new product. This means starting afresh, with a new learning curve to navigate." But at the same time, as they say, "it promises to be the future of analytics, with cross-platform tracking, AI-driven data, and privacy-centric design." We couldn't agree more. Littledata's top 10 reasons to switch to GA4 include both custom funnels and predictive insights. This is especially important for ecommerce brands that want to building shopping funnel reports and LTV cohorts in GA4 that fit their particular business model and customer base. So what should you do today to take advantage of this powerful, free ecommerce reporting? First of all, create a GA4 property! 2. Create a GA4 property Google will not be allowing anybody to import historical data from UA into GA4, so you need to create a Google Analytics 4 (GA4) property today if you are serious about seeing performance over time. Luckily, adding a GA4 property is surprisingly easy.  Current GA users (that's most of you) can just head to their Analytics accounts and use the setup assistant.  You should add at least one data stream. (Don't worry, you can add more later.) Data Streams in GA4 replace Views in Universal Analytics, but they're a bit different . Data streams can be any website (or blog, microsite, country store, etc) or mobile app (iOS or Android), and they can be viewed in aggregate or individually. Adding a data stream might sound intimidating, but this can be as simple as adding the URL for your website (eg. "littledata.io"). [tip]Whether you're new to Google Analytics or a longtime user, we recommend turning on the Enhanced Measurement settings, which include useful defaults.[/tip] When you add a data stream, you will have the option to enabled Enhanced Measurement settings. This is highly recommended. Here's more info on what Littledata lets you track automatically in GA4 -- examples include product views, product list views, checkout funnel events and purchases -- and which events are tracked with Enhanced Measurement, such as page views, site search and form interactions. Now that you have set up a GA4 property, it's time to set up your ecommerce tracking. [tip] Use our complementary instant order checker for GA4 to check your property [/tip] 3. Track in Parallel Tracking UA and GA4 in parallel means that you can send data to both destinations at the same time. This lets you capture browsing behavior and sales performance in both places, so you can analyze the data, build comparative attribution models and start to get a sense for how Universal Analytics and Google Analytics 4 are different -- as well as where they converge. The most accurate way to do this is to use an ecommerce data platform like Littledata to capture ecommerce events by default, including both sales/conversion tracking and marketing attribution (stitching sessions together). We send data directly to GA4. Because we have a pre-built GTM data layer, you don't need to add tags manually! Use a pre-built data layer for GA4 so you don't have to add tags manually Littledata's tracking schema works out of the box to capture both major and minor touch points in the ecommerce journey. When you install Littledata, we instantly start tracking all of the key ecommerce events for you in both UA and GA4, so you'll have the data you need when you're ready to dive into week-on-week and month-on-month analysis. Here's a quick video on tracking in parallel. To get something similar to Enhanced Ecommerce reporting, you'll need to build reports yourselves, so we've also put together a few videos on building ecommerce reports in GA4. These reports are more flexible and dynamic than anything available in UA. It's like having Google Data Studio within Google Analytics for complete reporting. There's even more free content available for subscribers in the app :) Wait, so GA4 is pretty different? GA4 is based on a different type of tracking called event-based tracking, which is is exactly what it sounds like: a more flexible and comprehensive way of tracking everything so you can build granular reports and predictive models based on the endless flow of events and attached parameters. The UA data model focused on sessions and pageviews. GA4 focuses on events, and sessions are no longer broken by a change in campaign "source" (GA4 continues tracking the same session as well as the change in source). But those sessions will not be stitched together automatically with purchase data and Shopify customer IDs. And many Google Tag Manager solutions for GA4 are missing out on the basics, like purchase events, revenue and conversion tracking. If you aren't capturing purchases, how are you supposed to know if your marketing is working? Using Littledata's solution is quick and easy, with both low-code and no-code options. Our ecommerce tracking is deep and comprehensive. When you start a free trial you can choose to send data to both UA and GA4 at no additional cost, with server-side tracking to guarantee accurate data. [subscribe heading="Top-rated GA4 tracking for $99 a month"] Want to know more? Book a free data audit with one of our Google Analytics experts today!

by Ari
2022-10-06

How to adapt to a world without third-party cookies

The ecommerce data industry is going through unprecedented change. It seems every marketer, data scientist, and store owner has at least heard that privacy regulations like GDPR and major tracking prevention updates like iOS14 have broken the old system of collecting data about customers. But the most important question is how should you respond to these changes? The good news is there are still methods to collect critical information about your buyers and use it to target your niche and drive revenue. The main solution in a world without third party cookies—first-party data. Of course it's not enough to just be aware of first-party data. You need to know how to collect it, what insights you can glean from it, and the best methods to set up a first-party data strategy for your store. To help you with all of that and more, we have the only white paper you need on how to replace third-party cookies in your marketing. It's packed with everything you need to know about first-party data: what it is (and what it isn’t), how to collect it, and how to use it to optimize your marketing and make smarter decisions. We’ll also give you some helpful resources to set you on the path to success. How to replace third-party cookies with first-party data When it comes down to it, the biggest problem brands need to solve when replacing third-party cookies is preserving the insights they give into customer behavior. Fortunately there are a handful of ways that can be done with first-party data. In the white paper, we dive into each one, including how to set them up on your store, what insights they provide, and what overall benefits they have over third-party data. The customer insights you can gather from the methods we discuss in the white paper will make a significant difference when it comes to revenue and decision-making. You'll learn strategies to gather some of the biggest ticket metrics, like: Return on ad spendCustomer lifetime valueProduct engagementAdds to cartHighest value customers by demographicMarketing attributionAccurate sales data We also dive into the importance of using the right reporting tools, complete with a section on the newest version of Google Analytics—GA4—and why it matters to start tracking metrics there ASAP. Get ahead of your competitors by making the switch to first-party data with the insights in our white paper and you'll have the tools you need to drive revenue and secure steady growth. Dowload your copy>>> [subscribe]

by Greg
2022-09-21

GA4 Glossary of Terms: What you need to know to get started

Google Analytics 4 can be a little overwhelming for first-time users. The wealth of data and insights it provides can feel second to the wealth of new terms and acronyms you'll encounter when using it. We understand GA4 can seem confusing and difficult to navigate at first. That's why this post will offer you a glossary of some of the most common terms and acronyms used in GA4, to help you make sense of it all. With a little knowledge under your belt, you'll be able to start using this powerful tool like a pro! [note]You need to set up GA4 before July 1, 2023. Make the switch to GA4 today by following our migration checklist.[/note] Terms in Google Analytics 4 Bounce rate Bounce Rate is the percentage of visitors who leave your site without taking action, like clicking a link or making a purchase. Users who bounce from your site only view a single page and do not convert. In GA4, bounce rate has been replaced by engagement metrics known as "Engaged Sessions." https://youtu.be/XFrDq6VSU5M Engaged Sessions Engaged Sessions describe the percentage of sessions where users are actively engaged with your website. A session is considered "engaged" if users meet any of the following criteria: On a page for at least 10 secondsHad one or more conversion eventsViewed two or more pages Engagement Rate Engagement Rate is the percentage of sessions that were engaged sessions. In a way, engagement rate is the exact opposite of bounce rate. Custom Audiences Custom Audiences in GA4 come equipped with two audience types out-of-the-box — All Users and Purchasers. Building custom audiences allows you to group users based on similar actions or dimensions. Custom audiences can be used for retargeting campaigns and comparisons in GA4 reports. In addition to building custom audiences of your own, GA4 offers a range of suggested audiences, including templates and predictive capabilities.  https://youtu.be/6OKztfGhmX8 Events Events describe any interaction on your website or app. Unlike Universal Analytics, which tracked users by sessions, Google Analytics 4 tracks users by events, connecting the user journey across multiple sessions. Types of events include: Automatically collected events, or any basic interaction with your website.Enhanced measurement events, or interactions with content on your website.Recommended events, or events that you implement. Custom events, or self-defined events. Custom events don’t show up in most built-in reports and instead require custom-built reports. GA4 Acquisition Reports Monetization Reports Monetization Reports are similar to Ecommerce Reports in Universal Analytics in that they provide deeper insights into your store’s revenue, including revenue generated from items, ads, and subscriptions. You can use these reports to understand which products are your top performers and compare revenue with different dimensions (i.e. city, age, gender, etc.) Ecommerce Purchase Report GA4’s Ecommerce Purchase Report is equivalent to Universal Analytics’ Product Performance Report, allowing you to see the product name, item views, and purchases by item name.The Retention Report reveals how long users engage with your website. https://youtu.be/gesg5JJ2Udk Source/Medium Reports Source/Medium Report are based on the Traffic Acquisition Report, which comes built into Google Analytics 4. The Source/Medium Report identifies the origin of your traffic and the general category of that source. https://youtu.be/IsCYCHl7w8c GA4 Exploration Reports Exploration reports custom-built reports and funnels in your GA4 property, found within the ‘Explore’ section. Checkout Behavior Report Checkout Behavior Reports are funnel reports that demonstrate how users move from one step of your checkout to the next, and at what points users are dropping off during the checkout process. https://youtu.be/8rY5bq8jxR4 Google Ads Report Google Ads Reports are customizable reports that allow you to take a deeper look at your Google Ad performance, revealing the post-click performance metrics for users who clicked on your Google Ads campaigns. [tip]Google Ads traffic can also be viewed by going to Reports > Acquisition > Overview > Sessions by session campaign.[/tip] Google Ads Keywords and Queries Report The Google Ads Keywords and Queries Report shows the search terms that led to a display of your Google Ads. https://youtu.be/kfMO9D1gXTI Please note that both Google Ads Report and Keywords and Queries Report will only populate with data once you’ve linked your Google Ads account. Landing Pages Report The Landing Pages Report Identifies which pages on your site are the highest trafficked and top-performing. Like all explorations in GA4, the Landing Page Report is easily customizable. Adjust the metrics in this report based on what’s important to your business—engagement rate, total revenue, conversions, and more. https://youtu.be/9PQbcbKCIOk Sales Performance Report The Sales Performance Report evaluates revenue and sales within a defined period of time at a glance. https://youtu.be/nLaCNDgfnG0 Shopping Behavior Report The Shopping Behavior Report is a funnel report that shows users’ flow through different steps of your site’s shopping experience. Use this report to understand where customers are dropping off during the purchase funnel. https://youtu.be/1ETqZYJlMhw Social Media Traffic Report The Social Media Traffic Report provides insights into traffic generated by social media. This information helps to understand which platforms bring the most traffic to your site, what types of content perform the best, and add clarity to the ROI of social media campaigns. https://youtu.be/ffDOLFvkeAE Want more GA4? We've got you covered with our resources below: Why Google Analytics 4 is so important to your ecommerce storeLunch with Littledata: Jumping into GA4 with Google Analytics Expert Krista Seiden10 reasons to move to GA4 for ecommerce analytics [subscribe]

by Greg
2022-09-09

How to create monetization reports in Google Analytics 4

Monetization—at the end of the day, this is what it's really all about for ecommerce brands. You need to know what's making you money and what isn't so you can continue to make improvements and grow. For many of us, when we think of analytics for our brand, monetization reports come to mind first. In Google Analytics 4, you can use these reports to see overall revenue from items, ads, and subscriptions, as well as what things specifically are generating revenue for you. While some of these reports are similar to the ecommerce reports in the old Universal Analytics, many are brand new in GA4. They're also not difficult to build and start using, so let's jump in and show you how to set them up for your store. [tip]Hear former Google's former Evangelist for Google Analytics Krista Seiden talk through everything you want to know about moving to GA4.[/tip] How to create monetization reports in GA4 When we talk about monetization reports, specifically this includes Overview reports, E-commerce Purchase reports, and Retention reports. GA4's new interface has a whole dropdown section dedicated to monetization reporting in the reports view, and this is where we'll start when building the report. After you navigate to this dropdown menu, selecting Overview will show you total revenue, total ad revenue, and ecommerce revenue. This report also shows your total number of purchasers (and first-time purchasers) along with the average purchase revenue per user. Comparing monetization for users based on demographics GA4 also allows you to use custom identifiers to create comparisons of different buyers so you can see revenue based on unique shoppers. To do this, click the 'Add comparison' icon in the top right of the report screen, then choose the specific identifiers you want to compare by. Watch the full walkthrough video below to see how to build ecommerce purchases and retention reports. How to use monetization reports Aside from the obvious usefulness as an insight into which of your products sell the most, monetization reports help you dig deeper into the nuances of where your revenue is coming from and what's really driving it. These reports will help you judge ad campaigns by attributing revenue, and help you zero in on your best buyers using custom identifiers to compare purchases made by different customers. The ecommerce report shows things like item views, purchases, purchase-to-view rate, and item purchase quantity—all of which will help you judge your product offerings and make changes if necessary. The retention report shows returning users compared with new users on your site, and even shows them by cohort, so you can determine how well you're doing at attracting repeat buyers—and what profile those buyers fit. Get more GA4 Making the move to GA4 is a process, but we've got you covered every step of the way. Use our resources below to make the switch painless. How to start off on the right foot with GA4 [Podcast] How to create source/medium reports in Google Analytics 4 How to create sales performance reports in Google Analytics 4 How to build customer behavior reports in Google Analytics 4 [tip]Want an expert's help setting up GA4 for your store? Book a call and talk to our team about how you can make the leap with just a few clicks.[/tip]

by Greg
2022-08-26

Why Google Analytics 4 is so important to your ecommerce store [Podcast]

Good decisions start with good data. That's not just a phrase we like to toss around here at Littledata—it's a mantra we live by because we've seen it ring true across the ecommerce landscape. But as the analytics world is rapidly changing amid wider privacy regulation, increased tracking prevention, and third-party cookies going away, getting that good, accurate data is more of a challenge. That's why it's not enough to simply add the right apps to your tech stack to collect accurate data. You need to choose a smart place to see that data and act on it as well. For us—and tens of millions around the world—Google Analytics is the simplest and most powerful way to report your store data. Of course, as you may have heard, Google Analytics is getting an overhaul. Google Analytics 4 is on the way and will replace the old version of GA officially on July 1, 2023. While many have already jumped in to see the new look and features, reactions have been mixed. Our Head of Customer Success Bianca Dihoiu joined the Milkbottle Labs podcast to explain just what's so great about GA4 and why it's so important for your ecommerce store. Why GA4 is so important for your ecommerce store Speaking with host Keith Matthews, Bianca explains that getting your data flowing to Google Analytics—especially when using a data platform like Littledata—gives you a single source of truth for all metrics on your store. Customer Lifetime Value, marketing attribution, return on ad spend, conversion rate for specific products: these are just the high-level metrics you can see in GA. During their discussion they jump right in on GA4, covering: What GA4 is and how it's different from the old GA The best new features in GA4 How to build reports and use the new dashboard Why GA4 is a strong solution now and in the future Check out the full episode below. Get more GA4 Need more resources to get ready to make the switch? We've got you covered. Google Analytics 4: Ready to make the switch? How to build customer behavior reports in Google Analytics 4 How to create sales performance reports in Google Analytics 4 How to create source/medium reports in Google Analytics 4 [subscribe]

by Greg
2022-08-12

3 ways to start using first-party data for ecommerce

First-party data is the buzzword floating all about the ecommerce world—and for good reason. As you probably know already, third-party cookies are soon to be no more. Add in the overhaul that iOS 14's tracking opt-out and other intelligent tracking prevention brought about, and getting accurate metrics on attribution and customer behavior looks a whole lot different to marketers than ever before. That's where first-party data collection comes to the rescue to save your campaign reporting. First-party data is data you collect directly from a user, and it's about to become the standard for data collection across the ecommerce landscape. To help you learn more about first-party data—and start using it yourself—we have three helpful posts covering different first-party data solutions and how they fit into your marketing strategy. 10 reasons to switch to server-side tracking for ecommerce analytics Server-side tracking is a method of collecting first-party data via a cloud-based server rather than by taking data directly from a website visitor's browser (known as client-side tracking). In addition to being a more secure way to process data, server-side tracking complies with new privacy regulations and is not disrupted by ad blockers. There are numerous benefits server-side provides, and we've got 10 of them for you to check out in this blog post. https://blog.littledata.io/2022/07/23/10-reasons-to-switch-to-server-side-tracking-for-ecommerce-analytics/ How to run dynamic Facebook ads with Facebook Conversions API While there are plenty of promotion methods available to ecommerce store owners today, PPC and social ads still reign supreme as the top option. From top DTC brands to small startup stores, ads are a great way to get your product in front of ideal buyers using personalized ads to convert leads into sales. Of course, ad blockers and tracking prevention has changed the way brands can leverage this tool. To help you learn how to keep personalized ads that return on spend, we have a guide on how to create dynamic Facebook ads using Facebook's Conversions API (CAPI). https://blog.littledata.io/2022/03/09/how-to-run-dynamic-facebook-ads-with-facebook-conversions-api/ How to build customer behavior reports in Google Analytics 4 Marketing methods aren't the only things that need changing in our new first-party data world. Reporting on your marketing efforts requires the same overhaul—and we can show you how to do it with the newest version of Google Analytics (GA). GA4 comes with tons of new custom reporting features and advanced capabilities previously only available to paid users. That includes the ability to use more custom dimensions to build detailed reports on customer behavior. One of the more helpful reports we recommend using is behavior reports. They allow you to see what customers are doing once they make it to your store, and what they do when they're at the checkout. Plus, setting these reports up in GA4 only takes a few minutes, as you'll see in our how-to video on creating shopping and checkout behavior reports. https://blog.littledata.io/2022/07/01/how-to-build-customer-behavior-reports-in-google-analytics-4/ [subscribe]

by Greg
2022-08-05

How to create source/medium reports in Google Analytics 4

When you're looking for ways to measure the effectiveness of your marketing campaigns, you need to be tracking your website's source/medium data. This stat is essential for getting an accurate measurement of marketing attribution—but with the changes to Google Analytics 4, it can be a tricky one to nail down reporting for. But don't worry—we've got you covered with a video walkthrough on exactly how to build this report as part of our GA4 courses series. We'll show you how to create source/medium reports in Google Analytics and provide some tips on how to use this data to improve your marketing efforts. How to build source/medium reports in GA4 As we've mentioned in past editions of our GA4 courses series—and you've no doubt seen if you have a GA4 property already set up—Google Analytics 4 takes a totally different approach to display your store's metrics than the old Universal Analytics. While things like customer behavior reports and sales performance reports rely on the new explorations feature to let users build custom reports, source medium reports don't need as much work. The out-of-the-box traffic acquisition report works as your base, and from there you'll add "source / medium" as a custom dimension to the report and remove the default dimensions. After that, all you need to do is save the report and you can view it in your GA4 library of reports. Check out the full video below to see step-by-step how to build the source/medium report yourself: [tip]Prefer to have an expert set your store up on GA4? Book a demo with one of our team members and they'll show you how to get GA4 reports up and running for your store in minutes.[/tip] How to use "source/medium" reports in GA4 When you're determining marketing attribution and calculating your ROI on marketing campaigns, the source/medium report comes in handy as a guide to your most effective traffic sources. Being able to pinpoint which sources send the most visits to your store allows you to focus more narrowly on winning campaigns, and by using UTM parameters in your marketing efforts you can determine the mediums that drive the highest traffic as well. Put it all together and you have a nice picture of which channels to focus on, which strategies in your promotion mix work best, and where you can cut costs and maximize ROI and return on ad spend. Dive deeper into GA4 Getting old Google Analytics reports to work in GA4 is one key piece of making the move to the new Analytics, but it's not the only thing you need to check off your list. We have plenty of resources to help you make sure you've covered everything you need to not only start using GA4, but make sure you keep historical data for your store and get the same reports you've always relied on. Jump into GA4 with Google Analytics Expert Krista Seiden How to start on the right foot with GA4 [Podcast] How to tell if you're ready to make the switch to GA4 Why you should switch to server-side tracking for ecommerce analytics How to build customer behavior reports in Google Analytics 4 How to create sales performance reports in Google Analytics 4

by Greg
2022-08-03

How to create sales performance reports in Google Analytics 4

Knowing your sales performance is a key piece of information when making decisions about many aspects of your ecommerce store. It's the best way to see everything from key high-level metrics like conversion rate, average order value, and total revenue to more detailed sales reports for different items and sales over a period of time. As you might already know, Google Analytics 4 comes equipped with a whole different layout than what we've gotten used to in Universal Analytics. But that doesn't mean you can't build the same sales reports you need to get vital revenue stats about your business. In this edition of our Google Analytics 4 courses series, we'll show you step-by-step how to build sales performance reports in GA4. [note]This is the latest in a series of how-to videos we've shared on creating reports in Google analytics 4. You can view the whole playlist on our YouTube channel.[/note] How to build the sales performance report in GA4 As we mentioned in our GA4 how to course on building customer behavior reports in GA4, the new version of GA relies on a feature called "explorations." This is going to be your hub for many reports in GA4, as the tool has shifted from pre-built reports to allowing users to customize what they're looking for and build reports from the ground up. When it comes to sales performance reports, you'll be adding actions that customers have taken specifically to craft the full report. The video below provides a quick walkthrough on each step you need to follow to add every parameter and event into your sales performance report. [tip]Want help from an expert as you get used to the new GA? Book a demo with one of our team members and they'll show you how to get GA4 reports up and running for your store in minutes.[/tip] Learn more about GA4 The sales performance report is just one of the many helpful reports you can build in GA4. check out our full GA4 courses series on YouTube to see the others, or follow the helpful links below to prep for GA4 and make sure you're ready for the new era of Google Analytics. How to build customer behavior reports in Google Analytics 4 Lunch with Littledata: Jumping into GA4 with Google Analytics Expert Krista Seiden The rise of Google Analytics 4 and sunsetting of Universal Analytics How to start off on the right foot with GA4 [Podcast] 10 reasons to move to GA4 for ecommerce analytics Google Analytics 4: Ready to make the switch?

by Greg
2022-07-16

Try the top-rated Google Analytics app for Shopify stores

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